Last updated: November 5, 2026
Welcome to Solenavaro. These Terms of Service (“Terms”) apply to your use of our website, solenavaro.net, and to every purchase you make from us. Please read them carefully. By using our website or placing an order, you agree to these Terms.
1. About Solenavaro
Solenavaro designs and sells women’s workwear — one-piece dresses, straight skirts and pencil skirts — through our online store. Our address is 20 Wenlock Road, London, N1 7GU, United Kingdom.
2. Eligibility
You must be at least 18 years old to place an order, or have permission from a parent or guardian. You agree to provide accurate and complete information when using our website.
3. Your Account
You may create an account to check out faster and view your orders. You are responsible for keeping your login details confidential and for all activity under your account. Please tell us immediately if you suspect unauthorised use.
4. Products and Descriptions
We work hard to show our products accurately, including colours, details and size information. Colours may look slightly different depending on your screen and lighting, and these small variations are not considered defects. All styles are offered in sizes S, M, L and XL, subject to availability.
5. Prices
All prices are listed in US dollars (USD). We may change prices at any time, but changes will not affect orders that have already been confirmed. If a product is listed at an obviously incorrect price, we will contact you before processing the order.
6. Orders and Acceptance
After you place an order, you will receive a confirmation email. This confirms that we have received your order; the contract is formed when your order is dispatched. We may refuse or cancel an order in cases of suspected fraud, pricing errors or unavailable stock, and will fully refund any payment taken.
7. Payment
Payment is due in full when you place your order. Accepted methods and currency details are explained in our Payment Policy.
8. Shipping and Delivery
Orders are processed within 1–3 business days. Delivery takes 5–10 business days in the United States and 10–15 business days internationally. Full details are in our Shipping Policy.
9. Returns and Refunds
You may return eligible items within 30 days of delivery. Approved refunds are processed within 5–7 business days. Full details are in our Refund and Returns Policy.
10. Intellectual Property
All content on this website — including text, product photographs, logos and designs — belongs to Solenavaro or our licensors and may not be copied or used without our written permission.
11. Acceptable Use
You agree not to misuse our website, including attempting to gain unauthorised access, interfering with its operation or using it for any unlawful purpose.
12. Limitation of Liability
To the extent permitted by law, Solenavaro is not liable for indirect or consequential losses arising from the use of our website or products. Our total liability for any order is limited to the amount you paid for that order. Nothing in these Terms limits your statutory rights as a consumer.
13. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.
14. Changes to These Terms
We may update these Terms from time to time. The latest version will always be posted on this page with the date it was last updated. Orders are governed by the Terms in place when the order was placed.
15. Governing Law
These Terms are governed by the laws of England and Wales. This does not affect any mandatory consumer protection rights you have in the country where you live.
16. Contact Us
If you have any questions about this policy or your order, our customer care team is happy to help:
- Email: support@solenavaro.net
- Customer care hours: Monday – Sunday, 9:00 AM – 8:00 PM
- Address: Solenavaro, 20 Wenlock Road, London, N1 7GU, United Kingdom
We aim to reply to every message within 24 hours.